Effects of user experience on user resistance to change to the voice user interface of an in‑vehicle infotainment system: Implications for platform and standards competition     

《International Journal of Information Management》2016,36(4):653-667

This study examines the effects of user experience on user resistance to change—particularly, on the relationship between user resistance to change and its antecedents (i.e. switching costs and perceived value) in the context of the voice user interface of an in-vehicle infotainment (IVI) system. This research offers several salient findings. First, it shows that user experience positively moderates the relationship between uncertainty costs (one type of switching cost) and user resistance. It also negatively moderates the association between perceived value and user resistance. Second, the research test results demonstrate that users with a high degree of prior experience with the voice user interface of other smart devices exhibit low user resistance to change to the voice user interface in an IVI system. Third, we show that three types of switching costs (transition costs, in particular) may directly influence users to resist a change to the voice user interface. Fourth, our test results empirically demonstrate that both switching costs and perceived value affect user resistance to change in the context of an IVI system, which differs from the traditional IS research setting (i.e. enterprise systems). These findings may guide not only platform leaders in designing user interfaces, user experiences, and marketing strategies, but also firms that want to defend themselves from platform envelopment while devising defensive strategies in platform and standards competition.  相似文献   

Predicting smartphone brand loyalty: Consumer value and consumer-brand identification perspectives     

《International Journal of Information Management》2016,36(3):245-257

With the growth and competition of the smartphone industry, developing a better understanding of what drives consumers' loyalty to smartphone brands has become an important issue for academics and practitioners. This study hypothesizes four determinants of smartphone brand loyalty based on the perspectives of consumer value and consumer-brand identification. Furthermore, this study also explores the moderating effects of age and gender differences on the determination process of smartphone brand loyalty. Data collected from 157 respondents was tested against the research model using a partial least squares (PLS) approach. The results indicate that functional value, emotional value, social value, and brand identification have a positive influence on smartphone brand loyalty. Of the two moderators, results show that age enhances the emotional value-brand loyalty and social value-brand loyalty linkages but weakens the brand identification-brand loyalty relationship. However, gender does not play a moderating role in the determination of smartphone brand loyalty. The results of this study provide several important theoretical and practical implications for smartphone brand management.  相似文献   

城市交通连续平衡网络设计问题的求解算法     

李敏 《孝感职业技术学院学报》2007,10(4):89-92

文章针对采用二层规划模型描述的固定需求条件下的连续平衡网络设计问题,给出了一种基于间隙函数的求解算法。同时给出了一个简单的算例来说明该算法的可行性。  相似文献   

赵藩的文艺思想     

杨开达 《云南师范大学学报(哲学社会科学版)》2003,35(6):73-78

赵藩是一个由封建营垒走向民主主义革命的民国初年云南名的政治家、学、诗人。他的艺思想总的来说没有超出儒家传统的论诗思想，但也随着历史的发展发生一些变化。  相似文献   

忠诚义务、劳动规章制度和表达自由——以空姐诉维珍航空公司案为例     

陈国飞 《北京城市学院学报》2020,(1):50-57

劳动者作为公民,其表达自由受宪法保护;劳动者作为用人单位的员工,其表达自由又要受到忠诚义务和用人单位的劳动规章制度的限制。文章以空姐诉维珍航空公司案为例,对劳动者的表达自由与忠诚义务及用人单位的劳动规章制度的关系分别加以阐述,指出应当通过利益衡量的原则来调解劳动者的表达自由与忠诚义务及用人单位的劳动规章制度之间的冲突。对于违反表达自由的劳动者,用人单位在依据其劳动规章制度进行惩戒时应当遵循比例原则和最后解雇原则,以落实依宪治国,营造良好营商环境。  相似文献   

基于软件即服务的高校学生事务实务中信息服务的设计及实现     

王炯贤  孔令辉 《教育教学论坛》2020,(13):136-139

根据高校学生事务管理中实务管理的特点,文章结合云计算中的软件即服务技术发展状况,分析实务管理中信息服务的用户需求。文章描述如何使用软件即服务技术中的自助建站、协同办公、在线表单等服务应用,设计并实现以手机端网站为载体的系统型信息服务。  相似文献   

期刊读者关系管理浅析     

张向红 《宁波职业技术学院学报》2011,(4):102-105

期刊读者关系管理,是期刊经营者树立以读者为中心,借助现代化信息技术和管理技术,实现与读者的交流互动,提高期刊综合效益的新型管理模式。它通过运用读者数据库收集和分析大量的读者资源信息,了解读者信息需求与阅读偏好,采取一系列策略为读者提供个性化服务,从而最大程度地提高读者的满意度及忠诚度。期刊维系读者,挖掘吸引更多的潜在读者,以读者关系为支点是提升期刊整体绩效,提升期刊核心竞争力的有效手段。  相似文献   

对夫妻忠诚协议的法学分析     

袁会丽 《沧州师专学报》2012,(2):75-78

夫妻忠诚协议是夫妻约定彼此互负忠诚义务的双方民事行为,是对婚姻契约法定内容的补充。在不违反法律和公序良俗的情况下,夫妻双方自愿签订的夫妻忠诚协议应该是有效的。  相似文献   

高校图书馆电子资源使用与用户检索行为统计分析-以ScienceDirect数据库为例     

刘佳音 《大学图书馆学报》2012,30(2):81-86

以爱思唯尔(Elsevier)公司的ScienceDirect数据库为例,根据数据库在线统计平台所提供的使用报告的主要指标数据,研究电子资源的利用情况,并结合购买经费对使用绩效进行评价。通过统计重点需求期刊的学科分类和影响因子的分布,了解各学科电子资源的实际需求,进一步分析我校重点需求期刊的学科满足度及利用层面。同时,基于用户的检索行为数据,了解用户在检索过程中的习惯偏好。由此,为图书馆馆藏资源建设提供有针对性的指导意见,同时为信息素养教育的有效开展提供建议。  相似文献   

Exploring user participation approaches in public e-service development     

Fredrik Karlsson  Jesper Holgersson  Eva Söderström  Karin Hedström 《Government Information Quarterly》2012

It has been argued that user participation is important when public authorities develop e-services. At the same time there is limited research on the usefulness of existing user participation approaches in public e-service development. In this paper we, therefore, analyze how the three user participation approaches – participatory design, user-centered design, and user innovation – meet the strategic e-service goals of the EU and the US. In doing so, we identify three challenges that need to be considered when choosing among these approaches: 1) unclear user target segments can impede the fulfillment of usability and relevance goals, 2) the nature of participation can impede the fulfillment of democracy goals, and 3) lack of adequate skills can impede the fulfillment of efficiency goals.  相似文献